Saturday, June 9, 2012

Sample Call Centre Cover Letter

Mr. John Goods
HR Manager,
JP Morgan BPO Limited.
Mind Space Towers,
52 Holly Hock Road,
New York, New jersey 5212.
Dear Mr. Goods,
I would like to express my desire to be a part of your organization in the position of a customer care executive. It has been my long cherished dream to work in one of the best call centers like yours.
I am currently working a senior tele caller for Wipro Outsourcing Limited for a banking process. My job responsibility includes attending to the queries of the customer regarding their banking account and making any sort of changes in the account if requested by them. I believe that I am very patient listener which helps me in understanding the need of the customer. I also believe that I have excellent communication skills.
I am enclosing a copy of my resume and work experience certificate along with the cover letter for your reference.
Thanking you,
John Woo.c

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